BLACK BOX AND KEYBOARD POP UP

Hello!

I just downloaded FC26 included in my essential PS5 account and a black box with a keyboard pops up every time the match starts. I can still play, but its overlayed on the screen, making it impossible to play.

See attached pic.  

Ive tried every single step and remote solution, nothin works. IMPORTANT: It only happens in this game, ive played other games of all styles,