Bug EA FC 26 - PC edition

Hello.

On Aug. 26, 2025 we purchased the above order for my son (PC download) . My son tried yesterday to download the game, with no success (he also truied deleting the app. a few times and also tried today again), the window appeared for a second and then disappeared. 

Therfore, we purchased yesterday the XBOX edition which he successfully downloaded and can play smoothly .

I'm asking for a refund for the PC edition for the amount of $99.99.

For any question, you can call my cell at +972-54-6300623.

Thank you,

LIat Zeilik