I can’t redeem an evolution that was rewarded to me from the season premium pass
When I logged in yesterday I had many players and evos and other season premium pass rewards waiting for me. Since, I have not been able to access that part of the game for a while I guess it just redeemed it for me on its own. However, the there is one Evolution that I am unable to redeem and because of that I can’t open any other packs. I play in PS5 platform but I tried to redeem it on the companion app as well. In both places it’s causing an error to try to redeem this Evo reward from the season’s pass. I have attached some pictures about it and I would truly appreciate some help with this matter since it’s truly affecting my progress in the game.
Title: Unable to Redeem Previous Season Upgrade and Cannot Open Packs
Hello FC26 Team, I recently returned to the game after a period of inactivity, and I still have rewards and an upgrade from the previous season. However, I am facing a technical issue that prevents me from accessing them. Whenever I enter the store to open my packs, I receive a message saying: "You have an upgrade that has not been redeemed." But when I click on the button to redeem the upgrade, the game immediately kicks me out of the store. I have tried the following steps, but the issue remains: - Attempted to redeem the upgrade from the in‑game store. - Tried again using the mobile companion app. - Contacted support, and they directed me to report the issue here in the community forum. At the moment, I cannot open any packs at all because the game will not allow me to proceed until the upgrade is redeemed. This makes the issue even more urgent. I kindly ask for your assistance in resolving this problem so I can access my rewards and use the store normally again. Thank you in advance for your help.
Automatic pen miss glitch
Multiple times today this happend. I got a pen, timed it correct. By that I mean it was still in the green circle. But when my player was about to shoot it automaticly made the circle red and the pen was missed. There is nothing I can do about it. One of the games was in Fut Champs, score was 2-2. I missed and then my opponent scored in the 93 minute. Things like this, together with how bad the game is, is why your customers stop playing. Fix atleast one of the game many problems, You have the money and the personel. It is an absolute joke!
Random Disconnect after Patch
I have randomly Disconnected twice after the patch, I checked my connection to the server, via EA (also never disconnected from the APP at all, but somehow only in ea fc online at the very beginning of two matches in the european cup game mode). Because of these two disconnections, I will not have the opportunity to complete the rewards for this. I also feel no incentive to play this game if I will randomly get disconnected and penalized (for no reason of mine as again I have checked the hardware and even your own app says i was connected). This needs to be fixed as it makes me lose game limited events and handicaps me.Server bug
PLEASE EA HELP ME. I’ve logged many complaints and requests regarding a server bugged evolution that cannot be claimed or applied from my side because it has expired but the server still recognizes it as a reward, so this bugged evolution is stuck in my rewards section stopping me from opening packs that I paid money for. I’ve been speaking to EA agents for more than 2 weeks and nobody is able to help me. This bugged evolution needs to be cleared from EA side as it is a server bugged and cannot be cleared by me. I’m getting really tired and frustrated now speaking to agents who tell me the same thing. EA please fix my account this is ridiculous now.RecursiveFluxEA_DanaBEA_DennisEA_Abril AwesomePewPew[PC] Controller is not recognized in game modes other than squad battles
I experience a bug where my controller is connected to my pc and in fc i can navigate the menu and play squad battles normally with the controller, but when i play a live event, rivals or champions, the controller is not recognized, instead only the keyboard is recognized. i have had that bug since the start of the game, but normally only once a month, now i restart the game 10 times and only once is the controller recognized in rivals, this makes it impossible to compete in online games.CE-108255-1 is NOT a PSN error – Edit Teams & Kick Off are broken in EA FC 26
There are at least 15 separate threads about the CE-108255-1 error in connection with EA FC 26. None of them have received a meaningful response from EA community managers. Two exceptions: One thread was closed without engagement because it was written in a different language. In another thread, the issue was redirected to PlayStation support, claiming it is a PSN system error, linking to this troubleshooting page: https://www.playstation.com/en-ie/support/error-codes/ps5/ce-108255-1/ The problem: The proposed solutions on that page do not fix the issue for most of us. Yes, CE-108255-1 can be a general PS5 system error. But in this case, it is very clearly tied to EA FC 26 — specifically to: Edit Teams Custom squad editing Kick Off mode (CPU vs CPU included) After extensive testing by multiple users over months, the pattern is obvious: The error occurs after heavy squad editing. It appears the EA FC 26 database becomes corrupted at its core. Once that happens, certain team constellations in Kick Off mode immediately trigger CE-108255-1. This is not random. This is reproducible. This is not fixed by: Reinstalling the game Rebuilding the database Deleting save data Changing graphics settings Clearing cache Many of us have spent hours recreating squads from scratch — only for the issue to return. Here is one of the larger threads documenting the problem in detail: Edit Teams and Kick Off mode are broken functions of EA FC26 | EA Forums - 13076308 And there are many more reporting the same behavior. This has been ongoing for over six months. At this point, the issue is not “lack of troubleshooting.” It is lack of acknowledgment. What we need: Confirmation that this is being investigated Transparency about whether the squad database has structural limits A fix — or at least a statement about known limitations Edit Teams and Kick Off are core offline features. If heavy editing permanently breaks the mode, that is a fundamental design flaw — not a PlayStation error. We need a real response from EA, not a redirect to Sony. PS. While in some almost non-existing cases, it CAN be an PSN-system-error, it's mostly because of an corrupt EA FC database, that is broken in its core. But while many of us tried to tell them for over half a year now, nobody cares - as you can see here: Edit Teams and Kick Off mode are broken functions of EA FC26 | EA Forums - 13076308 Or in the countless other threads regarding this issue: Game repeatedly crashes during gameplay and shows error CE-108255-1 every time | EA Forums - 12979849 CE-108255-1 | EA Forums - 12679144 Error CE-108255-1 (Game freezes) | EA Forums - 12619989 CE-108255-1 fc26 | EA Forums - 13185514 Game crash with error CE-108255-1 in different modes | EA Forums - 12908052 CE 108255-1 | EA Forums - 12633197 CE-108255-1 Error when working with edited teams or custom squads | EA Forums - 12962952 Crash CE-108255-1 still occurs day 4. | EA Forums - 12963665 C-108255-1 error code | EA Forums - 13057786 EA FC 26 – Squad Editing Causes CE-34878-0 Crash (PS4) | EA Forums - 12739073 Game Crushes after player transfer | EA Forums - 12816473Season 2 worldtour silver league Disconnect coop
In the Season 2 world tour silver star league, while playing in co-op with my friend, I got disconnected, 3 times and the prompt i got was " you have forfited the match due to insufficient number of players" mind you when this happens i'll be kicked out of UT and returned to the main menu, while im still connected to the internet. This is the same bug that happened in the last silver tournament. Now i noticed that ill be kicked out when the goal net doesnt move. please help .Pro Clubs matchmaking not working on Middle East servers
Platform: (PS5 / Xbox / PC) Region: Middle East (Saudi Arabia) Issue: Cannot find matches in Pro Clubs (league/playoffs). Searching either fails or takes forever. Drop-ins sometimes work. This has been happening for almost a month. Internet is stable, and issue seems server-side.