Ideas

kurosenaiiii's avatar
kurosenaiiii
New Spectator
4 months ago

Bug Pro Club

Subject: Pro Clubs avatar locked – server reset request (levels preserved)

 

Hello,

 

I’m experiencing a Pro Clubs issue on EA FC 26 (PS5).

 

Error message:

PRO_CLUB_AVATAR_SAVE_FAILED_ERROR

 

What happened:

- The bug started right after I changed my preferred foot in Pro Clubs.

- Since then, my avatar cannot be saved anymore.

- I already deleted all local saved data on PS5.

- I restarted the console and the game multiple times.

- The issue has been happening for more than 24 hours.

 

Important:

My Pro Clubs avatar is level 80 in one archetype and level 60 in another.

I do NOT want to recreate a new avatar and lose my progression.

 

Request:

I believe my Pro Clubs avatar is locked on the EA servers.

I am requesting a server-side avatar reset or resynchronization, while preserving my archetype levels and progression.

 

Platform: PS5

Game: EA Sports FC 26

Mode: Pro Clubs

 

Please let me know if you need screenshots of the error or any additional information.

 

Thank you for your help.

PS: I am requesting a server resync, not a new avatar.

 

1 Comment

  • FXRZ1N786's avatar
    FXRZ1N786
    Seasoned Spectator
    4 months ago

    Yes I got the same problem with my avatar tho mine started when I tried swapping my hairstyles and now refuses to save and im stuck with a hairstyle I had to buy from the club store and im on the xbox series x