Carrer Transfer Hub Ongoing

I have a problem with transfers in manager career mode, when a player is put on the transfer list by itself or it tells me that a player gave a press conference and I put him on the transfer list, he is put on the transfer list, but if a team comes to buy him, it says ongoing in the transfer hub and I can't intervene, that is, accept or reject the transfer, and after a few days it is automatically rejected and I receive an email saying that too much time has passed since I received the offer.And now with a player CAM Smith, he is on the transfer list because he put himself out there and no one wants to trade him for any player, I tried to offer 20-30 million more and no one accepts and I don't receive any offers for him.And this happens to all players who are in this situation