Deconnexion bug
Hi, when I finish a match, it permanently disconnect me from the ultimate team. When I go back on ultimate team I have the message like I get off the game during the match. Can you please help me I can’t finish a game anymore. Thanks
Ideas
6 Comments
EA_AljoCommunity Manager
Hello. Thanks for reaching out. Please try using the web/companion app to delete your squads. Not the players, just the squads. Then, create an empty squad and try accessing Ultimate Team again. Let me know if that helps or not.
It doesn’t change anything I tried a rush match and my game crashed at the end with the same message
- EA_Aljo
I thought you were saying you couldn't connect to Ultimate Team. Are you saying your current issue is that you keep disconnecting when a match ends?
Yes Thats it
- EA_Aljo
Were you playing a lot of matches over a short amount of time? If so, you may have hit the security limits.
You also could try using alternate DNS settings with the instructions in this article.
Maybe it’s that I did a lot of matches for my evolutions. I m going to tell you tomorrow if I have the same problem Thanks you