Ideas

hibye0124's avatar
hibye0124
New Spectator
7 days ago

[Evolutions Missing] Evolutions menu disappeared in Ultimate Team

Platform: [PS5]   EA Account ID / GamerTag: Hibye1744   Date / Time Issue Occurred: [:Sept 10, 2026 / 15:00 KST] Summary of the Bug: I activated and started an Evolution for my player, but it...
evolutions
missing content
playstation
EA_Claus's avatar
EA_Claus
Icon for Community Manager rankCommunity Manager
7 days ago

Hey hibye0124​,

Have you checked both in-game and on the Companion app or the Web app? 

What EVO is it, exactly? If you start a new EVO, can you find it in the list of active EVOs? This information might help us determine if the problem is isolated to one Evolution in particular.

Also, if you have many active EVOs, it's possible this one isn't displaying correctly in the cluttered list. Try to make some space, and check again. 

Let me know how it goes. 

  • hibye0124's avatar
    hibye0124
    New Spectator
    7 days ago

    Hi, thank you for the reply. Here are the details you requested:

    1. Where I checked: I checked both in-game and on the Companion/Web app, but it is not showing up in either place.
    2. Evolution Name: The specific Evolution I started is ‘Touchline Loyalty'
    3. Player Name: The player card I used for this EVO is [Ronaldo/Futties Icon].
    4. New EVO Test:  I tried starting a new EVO and it shows up normally in the active list. Only this specific EVO is missing. 
    5. Active EVOs: I currently have 3 active EVOs, so space should not be an issue.