Formal Complaint: Server Error "Unable to process request" - No Coins
- ubject (หัวเรื่อง): Formal Complaint: Server Error "Unable to process request" - No Coins/Rewards Received & DNF Penalty (FC 26)
Body (เนื้อหา):
To Whom It May Concern,
I am writing to file a formal complaint regarding a severe server issue I experienced today, October 22, 2025, while playing EA SPORTS FC 26 Ultimate Team.
After completing several matches, instead of receiving my match coins and rewards, I was repeatedly shown an error message stating: "The EA Servers are unable to process your request at the current moment. Please try again later."
As a result of this critical server-side error:
- I received zero coins for all matches played during this period.
- I (and many others in the community) have likely been unfairly penalized with a "Did Not Finish" (DNF) modifier, which wrongfully reduces my future coin earnings, even though I completed the games.
This is unacceptable. I have spent time and effort playing these matches, only to receive no rewards and a penalty due to EA's server instability.
My Account Details:
- Email: [edit: email address removed]
- Platform: [**ใส่แพลตฟอร์มของคุณที่นี่** เช่น: PS5, Xbox Series X, PC]
- Gamertag/PSN ID/Origin ID: [**ใส่ชื่อ ID ในเกมของคุณที่นี่** (สำคัญมาก)]
I have attached screenshots of the error message as proof.
I demand two immediate actions:
- Compensation for all lost match coins from the affected games.
- A full reset or removal of the DNF penalty applied to my account due to this server bug.
I expect a swift investigation and resolution to this matter.
Sincerely,
Adisorn P.
