Opened 3 of the promo packs, none had promo cards, plus i was pulling 80 rated gold cards when the pqck was 84+, 4500 fifa points wasted EA, I want compensating please.
Ideas
Bug Report: Missing Future Stars players from 11 wins Champions Rewards
Hi,
I am writing to report an issue with the rewards I received for reaching 11 wins (Rank V) in the latest FUT Champions Finals.
The rewards specifically included a "2x Future Stars Guaranteed Pack". However, when I opened the pack, I received two standard Gold Rare cards instead of the promised Future Stars items.
It seems the pack content was not correctly updated or the guarantee was not applied. Could you please investigate this and provide the correct compensation?
Platform: PC
EA ID: Anubisan
Date/Time of opening: February 1st, 2026 (approx. 10:00 CET)
Thank you for your assistance.
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