Ideas

porchcow7's avatar
porchcow7
Seasoned Newcomer
3 days ago

i can’t open my packs cuz a stuck evolution!!

i have so many packs i need to open but it says i have unclaimed items which is an evolution but every time i try to claim it it tells me something is wrong on both my phone, chromebook and ps5!! it’s been like this for like two months and i can’t do nothing about it. they gave me a video to follow on how to delete a pack but it’s an evolution that’s stuck not a pack. please help

1 Comment

  • EA_Hux's avatar
    EA_Hux
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Hello porchcow7​ ,

    I've moved over your post to this megathread as you are impacted by a problem that affect other players as well.

    Could you try the workaround below and see if it helps you ?

    The step "select Store All in Club" is the important one, once you have multiple items waiting to be assigned.