Lose a game

Platform: PS5

Game Mode: Ultimate Team – Champions

Issue Description:

I was playing a Champions match (8th game) with a record of 3 wins and 4 losses. After winning the match, the game disconnected with an unknown error message.

The disconnection was not caused by my internet connection, as it is stable and this issue has happened multiple times before.

As a result, the win was not counted and the match was registered as a loss.

Frequency:

This issue has occurred multiple times in Champions matches.

Date & Time:

April 4, 2026, around 00:20

Region:

Portugal

Impact:

Unfair loss of matches and negative impact on Champions progression.