Ideas
56 Comments
- i2hfr2hens6v3 months agoSeasoned Newcomer
Yesterday from the companion app I removed an Evo from my fut birthday Zlatan and now he’s just disappeared. He’s not in my quick sell recovery or anything and then I remove evos from other players but they actually show up but my Zlatan doesn’t. My User is “profsmaiden” if that does anything but I just want to know how to get him back or if anyone else has this problem
- EA_Aljo3 months ago
Community Manager
Hello there. Thanks for getting in touch about your missing player. We have an article here for help with missing content. If that doesn't let you find him, please use the 'Contact us' button at the bottom of that page to open a case with an advisor. They'll investigate your account to find out what happened.
- EA_Claus1 month ago
Community Manager
Hey there,
Please check this guide to find missing items in the game and search for your Messi.
If you can't find it and it stays missing for more than 24 hours, please reach out to the Customer Support team using the Contact us button at the bottom of the guide.
Our advisors will have a closer look at your account and do their best to continue helping you.
The EA staff on EA Forums doesn't have visibility into your account to help you here.Thank you for your patience with this.
- Oshtaro1 month agoNew Spectator
My Vitinha 99 GRL disappeared from my roster after I cancelled an evolution
- ggfsggfaqq1 month agoNew Spectator
I lost 3 tradeable players 99 Pina 98 Saliba and 97 Giroud I lost these 3 players after I removed all there evolutions because I wanted to sell them to make my coins back that I spent on them but I couldn't seem to find them anywhere. Hopefully my problem is resolved and they're given back.
- PLFabiXX1 month agoRising Newcomer
Same, undid evos on modric 99 to change One playstyle and he vanished. Hope this will be solved and card returned.
- EA_Darko1 month ago
Community Manager
Hey there Oshtaro, have you checked your unassigned pile to see if the item is there?
If you have not checked, can you go ahead and do so now and let me know if the item is there?
Know it's frustrating but we'll do what we can to help.
Darko
- hesho_number_121 month agoNew Spectator
Hello EA Support,
I’m having an issue with two players in my FC 26 Ultimate Team club.
I had two players in my club, Luka Modrić and Gabriel [Arsenal player]. I removed/cancelled the Evolution from both players because I expected the original player items to return to my Club and become tradable again.
However, after removing the Evolutions, both players completely disappeared from my Club. They are not in my Club, Transfer List, or other available items.
Could you please investigate my account and restore these two player items to my Ultimate Team Club?
The missing players are:
- Luka Modrić
- Gabriel [Arsenal]
Approximate time they disappeared: 2 days agoI would really appreciate your help recovering these players. Thank you.
- chympo1 month agoNew Spectator
when i removed all evos from harry kane futties rated 99 from the web companion app it dont went to the unassigned pile and not found any where in my club.
- qxwsem386xqn1 month agoSeasoned Novice
Exactly same thing happened to me… Try contacting EA advisor and they said that I put him in an SBC which is so bizzare.