Ideas

SimpleSilver99's avatar
SimpleSilver99
New Spectator
15 days ago

No Access to Transfer Market After "Trade on the Go" Message

Hi,

I play on the Nintendo Switch 2. About a week ago (7-8 days) I received the in-game message on my console called "Trade on the Go" with a red exclamation mark, stating that I was invited to the transfer market on both the Web App and Companion App.

I had already completed all objectives and played the required number of days before receiving this message, so the requirements should be fully met.

However, I still don’t have access to the transfer market on either the Companion App or the Web App. In the Companion App I only see the link that says “learn how to earn access to the FUT transfer market”, which suggests that I don’t have access yet.

Since I got the message already, it seems like the system recognizes I qualified, but access hasn’t been enabled for me.

Could someone from the EA team please look into this to confirm if this is a bug, or explain if there’s any additional step I need to take in order to unlock the transfer market?

Thanks in advance.

missing content
progress issue
switch

3 Comments

  • SimpleSilver99's avatar
    SimpleSilver99
    New Spectator
    3 days ago

    I finally got access after playing 5 days in a row, each day at least 3 games and completing the weekly reward in rivals. I got the tip to play many different game modes in ultimate team.

    The message “trade on the go” is a very confusing message as it doesn’t unlock anything.

  • Magikarp_NS2's avatar
    Magikarp_NS2
    New Spectator
    4 days ago

    Do you have access now ? I'm facing the same problem, I thought it would've been resolved this morning after receiving the message that trade on the go was available on companion and Web app but for some reason it still isn't.

    I've seen some posts on Reddit which says that apparently companion doesn't register Switch 2 users as players in the database - meaning they don't register the time you play and therefore won't be able to unlock the companion access to transfer market - which would be very unpleasant @ea_staff

  • SimpleSilver99's avatar
    SimpleSilver99
    New Spectator
    5 days ago

    It doesn’t matter if I’ve played 100+ games. According to customer service you just have to keep playing until the server gives you access…. Which is insane.

    I understand why EA implemented this blocking method but the progress should be way more visible for the players to understand what is needed to unlock certain features.

    (also reduces pressure on the customer service department)

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