Rooney Missing From Manager Mode Selection Despite Being Part of Season Pass

Still no response 

I went on LiveChat. Spoke to an adviser. They are aware of the issue (or he said I wasnt the only person to raise it to him). He would pass it on....I asked would I hear anything back, and got told no. That was over a week ago. EA dont care as long as the money is rolling in.

I‘ve got the Same response two weeks ago. Don’t think EA will fix this 

Wondering how did you connect with live chat?  I’ve been trying but not able to find or connect with anyone?  Thanks

More updates and fixes yet no response to this 

I raised multiple tickets on this. EA dont care. So long as the cash keeps coming in.

Happened today again....with Maradona from the season pass.