Server Error Disconnects User After Winning Final Single Player Draft Match
Summary:
When completing the 4th and final match of a Single Player Draft in Ultimate Team, the game disconnects upon attempting to end the match. This results in a "Did Not Finish" (DNF) loss despite the user winning the game, and the user receives rewards for only 3 wins instead of the completed 4.
Severity: High (Loss of progression and in-game currency/rewards)
Reproduction Rate: 4/4 (100%)
Environment Details
- Platform: PlayStation 5
- System Software: 25.07-12.20.00.05-00.00.00.0.1
- Game Version: 1.000.011
- Connection Type: LAN
Steps to Reproduce
- Launch FC 26 on PlayStation 5.
- Navigate to Ultimate Team.
- Navigate to the Play tab > Play vs AI.
- Select Single Player Draft.
- Draft a squad and commence the tournament.
- Play and win the first 3 matches.
- Start the 4th (Final) match.
- Complete the match with a victory.
- At the post-match summary screen, select End Match.
Actual Result:
Upon clicking "End Match," the following error message appears immediately:
"The EA Servers are unable to process your request at the current moment. Please try again later."
The user is returned to the main menu. Upon re-entering Ultimate Team, the 4th match is recorded as a loss/DNF. The Draft campaign concludes, and the user is presented with rewards for 3 Wins, resulting in a loss of the 4th win bonus.
