Ultimate Team – Missing Season Pass Final Reward (Rodrygo)”

Same for me on xbox level 36 to 40 premium are locked after paying 1000fp.

WTF

I've had the same issue, the game didn't allow me to choose between the pack and rodrygo's card and then claimed the pack automatically when I clicked the level 40 rewards and now I i'm stuck with a pack I don't want instead of the card I wanted and bought the pass for, I tried closing the game and once I opened it again, I got a message saying the pack was automatically claimed for and that it's in the store tab 

I have the same issue on PC, it occurs after paying 1000 fc points to end season. 

Same problem for me on PS5

Same 4 me... didnt get premium reward from lvl 34 and up. playing in PC

This is the same for me SMH, second time I was done dirty by this game unable to get my rewards 

same thing has happened to me i cant get the pack or rodrygo

Exact same thing. Reached level 40 for season 2 and didn't get Rodrygo or Lozano. 

Ps5 player.

Want a refund for the season pass

Same exact thing happened to me. I am still waiting for compensation :(

Also happened with me here:
https://forums.ea.com/idea/fc-26-bug-reports-en/season-pass-progress-reset-%E2%80%94-missing-rewards-for-levels-39%E2%80%9340/13040164