Ideas

itisbigjp99's avatar
itisbigjp99
New Spectator
15 days ago

Unable to Claim Premium Season Pass Rewards

Just got the premium pass upgrade and held 'claim all' to get all the newly unlocked rewards, but the premium rewards for the last three levels (23-25) are showing as unable to claim despite having the necessary season points. When I hover over them the requirement pop-up is showing "-2,925 SP To Unlock" or "-925 SP To Unlock" etc. 

Seems like I have no way of claiming these rewards which I specifically paid for the pass to get, would appreciate some kind of fix/advice soon.

missing content
playstation

3 Comments

  • papachopatx's avatar
    papachopatx
    New Spectator
    1 day ago

    I’ve been having the same issue for ages, it’s quite annoying. I reached out to EA and xbox for a refund because it’s made me purchase it multiple times, and given me no rewards 

  • mujtabakhk's avatar
    mujtabakhk
    New Spectator
    14 days ago

    Turf off the game and start again. It worked, you can also claim them without entering UT.

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