Ideas

THETROOP24's avatar
THETROOP24
New Spectator
12 days ago

Avatar data could not be saved. Please try again.

  • I play on ps5 and I have an issue when I try to change my players appearance on FC27 the ground it’s does not let me change anything on my player!

19 Comments

  • Boycie1993's avatar
    Boycie1993
    Seasoned Newcomer
    8 days ago

    I have a work around. Go into appearance then gear then change what you want on grounds character then switch to stadium character and change something and save it from stadium character and it will save grounds character. The only work around I found. You on PC I can call you on discord if you like. 

     

  • MATHUMMELS's avatar
    MATHUMMELS
    New Spectator
    8 days ago

    Same problem on Xbox séries s. Pls EA fix It!

  • Drathiel's avatar
    Drathiel
    Seasoned Newcomer
    9 days ago

    Hello EA Support,

    I play EA SPORTS FC 27 on PC. In The Grounds, every avatar change fails with this error: "Avatar data could not be saved. Please try again."

    Other players can change their avatar, but I cannot.

    What I already did:

    • Installed all updates (patch 1.07 / v1.1.0)
    • Restarted the game and my PC
    • Removed all items and accessories from my avatar
    • Deleted my local settings folder and let the game create a new one
    • Cleared the EA app cache

    I think my avatar data is stuck on your servers. Please check my account and do a server-side avatar reset.

  • Hello,

    I’m playing EA SPORTS FC 27 on PS5. Every time I try to save my avatar, I get the error “Avatar data could not be saved. Please try again.”

    The error appears even when I change nothing, or when I only change the name. It also happens when I edit the face.

    I have already tried: deleting saved data for FC 27, clearing the PS5 cache in Safe Mode, and restarting the console. The problem persists.

    It seems my avatar data is stuck or corrupted on the server. Could you please reset or repair my avatar data server-side?

    Game mode: [Pro Clubs / The Grounds]
    EA ID : RIZESCARLINI (ps5 id)
    Platform: PlayStation 5

    Thank you.

  • Yep, I have the same issue, I deleted the cache memory from the ps5 safemode, I deleted my data, it's probably an EA servers problem.