I was just playing rush and when I loaded into the game everything was black apart from UI and triangles above players. The match was carrying on and I was able to control my character but couldn’t play. I had to leave and restart the game and got punished for it. This is not okay!
Title: Black Screen / Invisible Players During Ultimate Team Rivals – Xbox Series X
Hello EA Team,
I am experiencing a serious visual bug in EA SPORTS FC 27 on Xbox Series X while playing Ultimate Team Rivals.
During the match, the screen turns completely black, and I cannot see the pitch, players, or ball. Only some HUD elements and player indicators remain visible.
The match continues running normally, and I can still control my players, but I cannot see anything, making it impossible to play.
This issue seriously affects my Rivals matches and causes an unfair competitive disadvantage.
Platform: Xbox Series X
Game: EA SPORTS FC 27
Game Mode: Ultimate Team – Rivals
Issue: Black screen / Invisible players and pitch.
Please investigate and provide a fix as soon as possible.
Thank you.
Title: Black Screen During Matches – Unfair Abandonment Penalties on PS5
Platform: PlayStation 5
Game: EA SPORTS FC 27
I am experiencing a serious visual bug during matches.
The entire screen turns black, and only UI elements and player indicator icons remain visible. The players and pitch are not displayed, making it impossible to play the match.
As a result, I keep receiving abandonment penalties despite this issue being caused by a game bug, not intentional quitting.
This is extremely frustrating and unfair to players.
I would like EA to:
Please take this issue seriously.
This is embarrassing now.
30 minutes time out on n rush. Bug then follows into squad battles and the game then goes unresponsive when trying to view a replay. So I've been banned from rush and lost another game.
Hello, same here in champs (see picture below) and once in rush as well. Can I get my champs game back EA :)
On pc
Had this twice in a row now… disconnection warning… would they really rather I rubber band for the game??
Thanks, i have been having this issue for 3 or 4 weeks now, and see lots of other people have been having the same issue to for over a month, i guess the report is not getting to the FC27 Team if they keep doing rush challenges for you to do and cannot. maybe they have not got the memo
Platform: Xbox Series X
Game Mode: Rush
Frequency: Approximately 2 out of every 3 matches
Severity: Critical - Match becomes effectively unplayable
Losses: Critical - Match Coins - unable to complete challenges - DNF losses and Disconnection Penalties, currently now serving my 4th 30min time penalty trying to get the score goals challenge done.
When loading into a Rush match, the game successfully progresses past matchmaking and team selection. The match itself starts and continues to run normally in the background; however, the playing field fails to render and the screen remains completely black.
The issue occurs frequently, affecting approximately two-thirds of Rush matches.
When the bug occurs:
The game has not crashed. It appears to be a rendering or graphics loading issue affecting the match environment.
The following recommended fixes have been tested and did not resolve the issue:
Issue continues after all above steps.
Other FC 27 players have reported similar Rush-mode black screen issues where the match loads and gameplay continues but visual elements fail to render correctly. EA staff have also acknowledged awareness of a Rush-related black screen issue in community discussions.
Based on the symptoms:
This suggests a Rush-specific rendering bug rather than a console hardware fault.
Please investigate the Rush mode rendering system on Xbox Series X/S and provide:
Thank you.
Never had this before, first 2 games were fine and now this. WELL DONE YET AGAIN EA
Title: Complete Black Screen When Entering Rush Mode – Xbox
Hello EA Support,
I am experiencing an issue in Rush mode on FC27.
In the past 2 weeks, I enter a Rush match on cross play, on many occasions the screen turns completely black. I cannot see the players, the pitch, only the player icons above their heads.
The screen stays black indefinitely, and I have no choice but to close the entire game and restart it. If I do choose to play the entire game, my team always loses. Therefore my record is impacted negatively with more losses. Why should I be penalised for this?
Please investigate this bug and fix it in an upcoming update. I am not sure if it is a bug or playing against hackers. But I would like to be compensated for this.
Platform: Xbox series X
Game Mode: Rush
Issue: Complete Black Screen
