Bug Report: Players Cannot Be Controlled During Match - FC27 PC

Hi F4R1DJR​. Thanks for the detailed report about your issues with the controller. Since the controller still works in the menus and pause screen, please try these steps:

• Fully close FC 27.
• Connect the Xbox controller before launching the game.
• Launch FC 27 and use only the controller. Avoid switching to keyboard or mouse while navigating menus or loading into a match.
• If possible, test the controller with a USB cable instead of Bluetooth wireless.
• If the issue continues, remove the controller from Windows Device Manager, restart your PC, reconnect it, and try again.

Unfortunately, that issue has been happening since FC26, which restarting the game i have no issue doing. Its just extremely annoying when you’re doing something like a limited number of games cup or fut rivals and now you cant use your controller and have to quit, plus sanctioned for quitting a game you could not control your players in. Hopefully one day this bug will get figured out, it just amazes me how it never happened prior to FC26. 

I am also experiencing this problem. Nothing I've tried has solved this issue, from completely unplugging my keyboard before even opening FC 27 or disabling my keyboard in windows device manager. Only seems to happen in some bugged events like the new Ones To Watch Exhibition event. I can play Rivals and Squad battles fine with my controller while my keyboard is still plugged in and even seamlessly swap between them no problems. This is very infuriating as I haven't been able to play the event at all and have not only lost out on coin boosted matches but have also received forfeiting penalty's as I was physically unable to play the match and was unable to figure out keyboard controls as the default layout is nonsensical.    

To add to this - F4R1DJR​ - this happens to me too.  Here is what I've been able to figure out.

• From the point you click to launch FC, do not do any of the following.
  • Alt-tab and use your mouse to view a different window.
  • If multi-monitor, do not navigate your mouse off screen to the other monitor and click anything.
• IF your controller goes dead during gameplay, I've never consistently been able to get it to work afterwards.  This disconnect tends to do the same thing as using your mouse.
• If your controller idles and shuts off in between games sitting in the menus, when you load the next game it will not work.

So the reality is any time the game senses a "break" in connection to the controller as the main input, it stops working in game.  It will, however, still work in menus. 

I can only imagine this is something to stop some versions of gameplay hacks; that "break" could be an improper identification of a third party app taking control of the game so it disables controls?  Weirdly, you can use the keyboard controls. . .Who knows, but its annoying as heck because I leave the game open all the time.

Same here, exactly as described above. Not a great start, can’t control any players in clubs using a controller. UT fine, 11v11 drop ins fine. Just in my club…

My exact experience, hopefully it gets a fix soon other than using work arounds.

☹️ I know how feel. You’re not alone.

☹️

Thanks, everyone, for the additional reports. To help us review this further, please share:

• Platform/launcher
• EA ID/Gamertag
• Game mode
• Controller type and connection method
• Controller preset (Classic/Custom)
• Whether Steam Input is enabled
• Whether you alt-tabbed, changed windows, or the controller disconnected before it happened
• Any repro steps or video clips

Please also confirm whether the controller still works in menus when gameplay controls stop responding.

I beg fix this issue i cant even play ultimate team online cause of this issue or refund me. im cryinggggg