My controlled player loads with incorrect skin tone, hair, beard, body style

Platform: PC
Location: Montana, USA
Game version: Latest available update as of posting
Cross-play: Enabled
Frequency: Intermittent

My customized player is bald, light-skinned, and has a beard. At times, the player I control appears with a different appearance from the one I selected.

The differences vary:

• A different skin tone.
• A different hairstyle instead of my selected bald appearance.
• A different beard style.
• A different weight
• A different height
• A combination of these changes.

Actual result: I control a player whose appearance does not match my saved customization.
Expected result: My controlled player consistently uses my selected skin tone, bald hairstyle, and beard.

I have not identified a reliable trigger. Please investigate whether the wrong player appearance is being loaded or whether customization data is being applied incorrectly.

Affected modes: All available playable modes in grounds and 11v11 club games