Ideas

GiveMeDaPuck's avatar
GiveMeDaPuck
Seasoned Newcomer
2 months ago
Status:
Fixed

Custom Jersey Logo Not Unlocking

Center crest logos aren't unlocking for teams that played enough games during the early release when hockey bags were glitched and weren't releasing. We've unlocked shoulder patches and helmet logos, but the center crest hasn't unlocked with over 200 team games played.

 

On a side note, I'm also a fairly high level and haven't unlocked a single skater bag yet.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager

    Hello, everyone. We did a grant for the logo item. Please check your club bags to see if you have it. Let me know if it's there or not. Thanks!

    • JTaylor333's avatar
      JTaylor333
      Seasoned Newcomer

      Hey I am still having this same issue. Preordered the game and our club is level 13. All the customization for the logos and jerseys is greyed out. We opened a few bags tonight that gave us some more logo options but they don’t show up on the jersey at all so it’s still bugged for us. Please provide a fix. 

      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager

        Glad to hear it. Thanks for letting me know!

  • Our PS5 club is also having this exact same issue. Played over 100 games with the club, still no logo for the front of the jersey.

    • chamulaa5's avatar
      chamulaa5
      Seasoned Novice

      Yep sure would be nice if EA_Aljo would give us some kind of update on when or if they plan on fixing this issue 

      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager

        Hello. I don't have an update on this as it's still being investigated.

  • GiveMeDaPuck's avatar
    GiveMeDaPuck
    Seasoned Newcomer

    We haven't gained the ability to add a logo at all. I think it's because we passed the time that bag would have unlocked when bags weren't working at all. (And my skater bags still aren't unlocking lol)

    • chamulaa5's avatar
      chamulaa5
      Seasoned Novice

      Everyone who paid money to pre-order the game to play early is having this issue. Do they plan on fixing this or just expect us to restart all of our progress because of their glitchy game?

  • islesfan49's avatar
    islesfan49
    Seasoned Novice

    I also had this issue. Opened a hockey bag that unlocked the jersey logo option. Went to customize, selected the logo I wanted on the chest of the jersey, saved changes and the jersey was still bare. I went back tried again, it shows both the logo and “no logo” had green checkmarks next to them. I closed out the game and reopened it to try again and the option was completely gone with only the “no logo” option available.EA_Aljo 

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