Ideas

mochaos71's avatar
mochaos71
New Spectator
2 months ago
Status:
New

Game Freezing

Xbox X-game loads up, I can access menus, but then when I start a game or practice the game will freeze up?? Tried rebooting, powering down, uninstalling, not sure what to do next? Help
freezing
launching
xbox
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager

You can try a factory reset. We haven't announced the next patch yet. Recent patches haven't addressed this since it's not an issue we're aware of. So far, I haven't seen other reports of this.

mochaos71's avatar
mochaos71
New Spectator
2 months ago

I did the factory reset, it still locks up???

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Does your whole system lock up? Also, does the same thing happen on a different account?

    • mochaos71's avatar
      mochaos71
      New Spectator
      24 days ago

      The whole system freezes, how would I test another account? Thanks 

About NHL 25 Bug Reports

Report bugs in NHL 25 in this community forum.

Latest Activity: 34 minutes ago