Ideas

mochaos71's avatar
mochaos71
Seasoned Spectator
2 years ago

Game Freezing

Xbox X-game loads up, I can access menus, but then when I start a game or practice the game will freeze up?? Tried rebooting, powering down, uninstalling, not sure what to do next? Help
freezing
launching
xbox
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 years ago

You can try a factory reset. We haven't announced the next patch yet. Recent patches haven't addressed this since it's not an issue we're aware of. So far, I haven't seen other reports of this.

mochaos71's avatar
mochaos71
Seasoned Spectator
2 years ago

I did the factory reset, it still locks up???

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Does your whole system lock up? Also, does the same thing happen on a different account?

    • mochaos71's avatar
      mochaos71
      Seasoned Spectator
      12 months ago

      The whole system freezes, how would I test another account? Thanks 

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