Ideas

mochaos71's avatar
mochaos71
New Spectator
2 months ago
Status:
New

Game Freezing

Xbox X-game loads up, I can access menus, but then when I start a game or practice the game will freeze up?? Tried rebooting, powering down, uninstalling, not sure what to do next? Help
freezing
launching
xbox
mochaos71's avatar
mochaos71
New Spectator

I tried clearing the MAC  address also, changing HDMI ports , tried setting up the Xbox  to offline(actually got to play about a minute before it bricked up). Not a great experience.

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 months ago

Is your console in a well ventilated location with the vents free of any dirt and debris? This is sounding more like a hardware issue.

  • mochaos71's avatar
    mochaos71
    New Spectator
    2 months ago

    I can try blowing it out, but every other game including NHL 24 works with no issues. Does NHL 25 impose greater demands on the console?

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      2 months ago

      I really don't know if that's the case or not. This is worth trying since it seems to be a hardware issue.

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