Game Freezing

Try deleting the personal saved data for NHL 25. To do that, please follow these steps. There is the risk of losing offline saves and changes to settings you've made. Normally, those download from the cloud, but I can't guarantee this.

Press the Guide button and then highlight the NHL 25 tile.
Hit the Menu button. It's the small one to the right of the Guide button with 3 horizontal lines on it.
Next, go to Manage game and add-ons > Saved data. Delete the file with your gamertag on it.

Unfortunately it still freezes up. Any other ideas? I may uninstall again, clear caches, shut it down, unplug it then stand on one foot while turning around 3 times.

Sounds good. Thanks.

I will try when I get home from work, thank you!

Yes. That's the image.

 Are you referring to the Xbox profile pic?

Hi there. Do you happen to have a custom gamerpic? If so, can you try using a default image instead? I know this sounds weird, but I've seen a similar issue in previous games. Thanks!