Ideas

mtierney17's avatar
mtierney17
Seasoned Newcomer
2 years ago

Missing Hughes Brothers 84 OVR Choice Pack

I did not receive my 84 Hughes pack in HUT despite pre ordering before September 13th. I contacted support and they didn’t have any answers for me. Extremely disappointing paying 100 dollars for a game I’ve always loved and not getting the perks that I paid extra for.

missing content
xbox

14 Comments

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  • STRICKEN4LYFE's avatar
    STRICKEN4LYFE
    Seasoned Newcomer
    2 years ago

    I ordered on sept 11th still didn’t get the Hughes choice pack 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Please contact an advisor by opening a case here. They most likely will want some proof of purchase so it would be good to have that ready.

  • Twittch_sambyuh's avatar
    Twittch_sambyuh
    Rising Novice
    2 years ago

    The chat option is an infinite loop. It's consumer unfriendly. EA should be fined and shut down.

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