In be a PRO the games crashes when u do a hattrick on Xbox series x please fix this issue
Ideas
- EA_Aljo
Community Manager
Hi there. This is an issue we're aware of and are working to resolve it as soon as possible. Thanks for the report.
Good evening
The problem is still pending. I have just submitted another report. Is there any news yet as to when the problem will be resolved?
Thank you very much- EA_Aljo
Hi there. We don't have an ETA on when this will be fixed. I would assume sooner than later since it's a critical issue. One thing I've seen reported as a workaround is disabling the play by play commentary. Try doing that and let me know if it helps or not.
I've sent in multiple reports through the game on my PS5, hopefully they rectify this soon. Currently the only way for me to move forward is to sim the game once someone scores 2 goals or you be quick (right away when someone gets the hat-trick) and pause then sim the rest of the game. It doesn't seem to matter who gets the hat-trick. I've let the scene try to play or or try and skip the scene, it doesn't matter, the game freezes and then ask you to send report.
