Tried everything to fix the issue and it still freezes when in CHEL or even customizing my character. Anyone know the actual fix for this
Ideas
EA_Aljo
Community Manager
Community ManagerWithout knowing everything you've tried, we'll need to go through troubleshooting. Are you on a Series X or S? Also, is your console in a well ventilated area with the vents free of debris?
series s and the xbox has been in a well ventilated area. just started out of no where
- EA_Aljo
Does your console have any dust and debris in the vents?
Unfortunately, we haven't been able to find out exactly what is causing this for some of you. Have you tried using a different account to see if it still occurs?
I just tried another account and still froze on me. no dust or anything in the console. thinking I might as well delete it for good. I have tried everything
- EA_Aljo
Hi there. Can you get me a video of this? Please publish it through your console or put it up on YouTube and respond with a link. Thanks!