Tried everything to fix the issue and it still freezes when in CHEL or even customizing my character. Anyone know the actual fix for this
Ideas
series s and the xbox has been in a well ventilated area. just started out of no where
EA_Aljo
Community Manager
Community ManagerDoes your console have any dust and debris in the vents?
Unfortunately, we haven't been able to find out exactly what is causing this for some of you. Have you tried using a different account to see if it still occurs?
I just tried another account and still froze on me. no dust or anything in the console. thinking I might as well delete it for good. I have tried everything
- EA_Aljo
Hi there. Can you get me a video of this? Please publish it through your console or put it up on YouTube and respond with a link. Thanks!
I resolved my issue by buying the xbox x. I have no idea why the series s is having the issue but since getting the x I have never had the issue since.
- EA_Aljo
Unfortunately, we haven't been able to reproduce this issue. Without that, we won't be able to get it resolved.
