Ideas

SirJuggeth's avatar
SirJuggeth
New Adventurer
2 months ago
Status:
New

Objective complete before deadline, but not awarded after game

I just completed the Ready Set Go objective (or something like that) and it involved X-Factors.

All I needed was 2 assists and three goals. I got all of these, landing my last assist a minute before 5, and the green, complete progress bar flashed in the top right of the screen saying I had done it. I finished out my last period, and when I went to check my objectives and inbox/unopened packs, there was nothing - and yes, even though they both said 0, I checked them anyway.

I grinded to get that X-Factor reward and completed it just in the nick of time. Last season there was no problem with completing an objective if the deadline passed while you were in the middle of a game. 

This is highly disappointing 😖

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager

    Hello. If the game ended after 2 PM PST, unfortunately, those objectives will not count since they are no longer active.

  • I didn't have that problem last year, and I know I completed objectives before the timeline, but the game ended after.

    🤬😫

    • vsfn220's avatar
      vsfn220
      Rising Traveler

      I just found this thread and I'm having the same issue.

      What EA_Aljo said to you is not true. The objectives need to completed before 2 PM PST, but the game doesn't need to end before that time.

      I really hope this issue will get resolved and we will get the X-Factor choice pack that we earned by completing those objectives.

      • gabadew's avatar
        gabadew
        Seasoned Newcomer

        Theres another post EA_Aljo has never played this game it seems. He's saying untrue things in another related bug post https://forums.ea.com/idea/nhl-25-bug-reports-en/not-receiving-xp-rewards-for-hut-objectives/4986059

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