Claiming HUT rewards and not receiving XP. It had happened to me at least 8 times now ranging from 500xp up to 15,000xp rewards.
Ideas
I've been playing this game forever and know how it works. Whatever you want to call it the little number at the top right that shows 4xx,xxx coins/xp whatever didn't go up. EVERY time those rewards get claimed, that number goes up however many coins/xp you are rewarded. Stop playing games, this is a glitch and continues to happen. It's happened again two more times TODAY! You and I both know there is also an animation that goes along with claiming those rewards or any time coins/xp are gained. If I sell an auction item while offline, guess what? I get an animation of those coins/xp being added to my account. That never happens in my video. I hit claim and got NOTHING.
I'll keep an eye on mine, and if I see anything like this happening I'll reply back.
- EA_Aljo
Community Manager
Hi there. Would you be able to get some video showing this happening? I'll pass it on to the team for review.
I'll try to remember to video before claiming any rewards.
- EA_Aljo
Sounds good. Thank you.
Added one as an attachment
- EA_Aljo
In your video, you mention not receiving the coins. Those objectives reward XP, not coins. You should have received progress on the XP path for them.
No response? It's been days. I'm still getting robbed of XP. I literally don't get any rewards that are in HUT XP when completing an objective. If it's a pack or player, every time. It's been so bad I have not gotten the last 4 or 5 rewards now. This is beyond ridiculous.
Just added another video. 7,000 HUT XP (coins) not rewarded. 369,066 HUT XP before claiming and still 369,066 HUT XP after claiming.
And it keeps happening. I was just robbed of another 10k in HUT XP today.
Added another video
Just claimed another 8000 in HUT XP that I did not receive. This is beyond ridiculous
Same thing is happening to me. I wonder if it's because we bought the game early. Contacted support and they are not sure whats going on.
