Ideas

ducatinr1's avatar
ducatinr1
Seasoned Newcomer
18 days ago
Status:
New

UNEXPECTED ERROR loading Final round in Ones Eliminator

Every time when the Final round of the Ones Eliminator Tournament is starting I get an UNEXPECTED ERROR showing in the top of the screen. (Black text in a white border). This is in the screen where you would see your 2 opponents with their skill level and amount of goals and hits in their previous 2 games. I notice that the player names are not shown, just a - sign. After this error I return to the matchmaking screen again, this time without music in the background. Also new attempts from this matchmaking result in the same result. After forfeiting the Tournament I come back in the World of Chel Hub where I see an error code. Refer to the two attached files.

I use the disc version of the game NHL 25. I have already tried deleting and reinstalling the game.

Please help! I can't obtain the trophy related to winning a Ones Eliminator Tournament.

Additionally:

I tried to use an other jersey (one that I was able to play the finals with before), I switch my user emblem to the standard EA emblem, the same for my banner. I copied my loadout from slot 4 to slot 1. Another attempt resulted on almost the same result, but this time the Unexpected error text was not shown, I could see 1 other opponent and see the player names, but 1 opponent was not shwoing at all. The screen similar to the one displayed in the attached picture was shown for 30 minutes when I decided to close the game. 

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