Ideas

chokington's avatar
chokington
New Spectator
8 days ago
Status:
New

Visual Bug

since the launch of the game i've had a weird visual bug. sometimes when i load into games, online or offline, the players, fans, ice, and arena overall have a weird white, glossy look to them. its kinda weird looking and its super hard to play with this bug.  im wondering if it's to do with the fact that i play on a xbox series s not series x. but alas, im not sure.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager

    That's definitely weird. I haven't seen that before. What console are you on? Also, have you tried swapping out your HDMI cable? Does the same thing happen if you play on a different TV/monitor?

    • chokington's avatar
      chokington
      New Spectator

      i'm on xbox series s, i have tried other hdmi cables and it happens across any tv/monitor i use unfortunately. i even turned off 4k on my tv and xbox because i thought that would've been an issue

      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager

        Have you tried deleting and reinstalling the game?

        Also, check the settings on your TV and console. I really don't know what would cause this. It doesn't look like it's related to the colorblind settings, but possibly, something else is affecting this. 

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