Ban from matchaking server

I haven't been able to play Skate for over 5 months now. I was a playtester from June to August 2025, playing without any issues. After that, it started giving me error code 852146987 (connection to EA services failed), then 461960325 (banned from matchmaking servers). I tried contacting support several times, including via live chat, but they couldn't help me, and there's no record of any ban or violation on my account, especially since I can play all other EA games without problems. This isn't the first post I've made regarding my situation, and it's absurd that no action is being taken. I'm an honest player, I've never cheated, and I've never insulted anyone. Why was I banned?

UPDATE: 6 Months now (05/March/2026)

PC - EA APP