Character skin tones messed up since update

New update made all of the skin tones not to their actual colours like in the customisation menu. 

Appreciated with the updated skater's looks but something is off with most of the skin tones like they lack of sleep or something. Most of it are just a pale purple brown but in a different shades.

However, someone mentioned you need to change the graphic settings to 'Low' first and it revert back to their actual colour. 

Pre-Season 1

After Season 2 update

S2 (After changing the graphic settings)

Pre-Season 1

After Season 2 update

***Update***

It's not consistent and it wont permanently changed it. Have to change the settings every time whenever I want to log in. Also, after changing the settings, it wont let save my graphics including the resolution. 

I made a post about the same thing.
The face from before the update was forcibly changed into something unsettling, and I can’t revert it, so I no longer feel like playing at all.
I’m appalled at how low-level the staff must be to ruin something that was perfectly fine before the update.

Hi EA Skate Team,

I’m reaching out because the recent update drastically changed the appearance of my character, and honestly, it feels like a major downgrade. I spent a lot of time customizing my skater to look a certain way, and after the update, the face, skin tone, and overall visual quality changed completely, even though all the settings and sliders remain the same.

The issue is pretty extreme:
    •    The skin tone options are now significantly darker, even at the lightest setting.
    •    The face structure and details I originally had were replaced with a different look that no longer resembles the character I created.
    •    The update seems to have applied some sort of “realism” filter, but it removed sharpness, personality, and accuracy.
    •    My character now looks nothing like the one I built before the patch, which is really frustrating after putting so much time into customizing her.

This completely broke the immersion and identity of my skater, and judging by how obvious the downgrade is, something definitely feels off with the new character rendering or customization pipeline.

Please take a look at this issue and consider adjusting or reverting whatever changes were made to facial models, lighting, and skin tone presets. Players invest time into their avatars, and having them changed like this in a way that looks noticeably worse, is honestly disappointing.

At this point, I would genuinely prefer having the original character appearance restored. If improving realism isn’t currently achievable, I would rather keep the previous version, because the new update makes the facial features look noticeably worse instead of more realistic. The face has lost definition, clarity, and proportional accuracy. As seen in my before-and-after comparisons, the updated model appears darker, flatter, and less detailed, which removes the unique look my character originally had.

I love the game, but this update really hurt the experience.
Hoping this can be addressed soon. Thank you.

I am having this same issue too I play on pc. Hate the skin changes they have made to my character. I have tan skin myself, but even when setting it to the lightest option, it is still way too dark to represent my actual skin so kinda sucks in a game where we want to express and represent ourselves.

Thank you!! I hope they can permanently fix this soon too 

I totally agree. It's such a bummer to see 😭

Same here, characters look nothing like before. To the point that I don't even want to play the game of how bad it is. Skin tone super dark for some reason even at the lightest tone. I hope they revert the changes because instead of realism

is just depressing. One of the reasons I loved the game is becaue of how I customized my character, now it looks completely different and the worst part is that I can't even fix it. Disappointing.

If youre on PC, just toggle through the graphic settings. It will fix the skin tone issue however, you need to do it everytime you have to log in. 

Yeah I found that as a fix (for the skin tone) but is still a darker tone compared to before and shouldn't have to do that every time I log in tho, super annoying. And the skin color isn't the worst part, the worst part is what they did to the all of the facial features, EA fix this.