Ideas

Seasoned Scout

22 hours ago

Status:

Fixed

Dem Bones Deluxe Pack does not grant the Premium Skate Pass, duplicate purchase

I had purchased the Dem Bones Deluxe Pack directly through the online skate store and had received everything included except for the Premium Skate Pass. I had mistakenly pressed the purchase button ...

EA QV Team

19 hours ago

Thank you for reporting this issue! I appreciate your patience while we sorted this out for you, I was actually in the same boat myself.

The fix for this just went live, so anyone who bought the Dem Bones Deluxe Pack from the skate. Web Store and didn't receive their Premium skate.Pass should now have their pass unlocked and be able to access the Stadium.

EYExAMxSAM

New Scout

6 hours ago

What about us that bought the pass by accident after getting the deluxe? Will we get refunded?