Ideas

Jongle_Fever_ea's avatar
Jongle_Fever_ea
Rising Newcomer
1 day ago

DirectX error

Crashed 3 times during gameplay, I was tabbing in and out of the window a lot. Error message and DXDiag attached

crashing
graphics
pc

1 Comment

  • EA_LunardustCat's avatar
    EA_LunardustCat
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hi there,

    I’m sorry skate. keeps crashing for you.

    Please try the following steps, testing the game after each one:

    1. Use the AMD Cleanup Utility or DDU in Windows Safe Mode to completely remove the current AMD graphics driver, then install the latest stable AMD Adrenalin driver.

    2. Verify or repair the skate. installation through Steam or the EA app. Afterward, reset the shader cache in AMD Software and clear the DirectX Shader Cache through Windows Disk Cleanup.

    3. Update the AMD chipset driver.

    Let me know how it goes. Thanks.