When I launch my game it goes into a black screen. Sometimes it wont even load into a full screen. But its always black and I have to restart the whole pc just to use it again. I want to play the game and havnt been able to since late April. I need help and EA only told me to search the forums. They refuse to help with any tech support.
Do not let it launch in full screen mode, if it opens in full screen mode use alt+enter before it does anything else. Then make sure your graphics settings have the game set to windowed. You can use alt+enter to make it full screen after it loads.
This solved my issue, I haven't let it load into full screen mode in a year.
Community ManagerHey everyone, this issue has been fixed on the patch 0.32.0 Patch Notes | EA Forums - 13693935.
Thanks for your patience and cooperation while the team worked on getting this resolved.
If you run into any other issues, please let us know!
Community ManagerDefinitely not fixed lol but I appreciate the confidence I suppose. Pc still crashes. I literally have to still restart the whole computer. The manager won't even pop up to close your game. Tech support still hilarious
Community ManagerSorry to hear that Surlier5.
Could you please share a DxDiag with us?
https://help.ea.com/en/articles/technical-issues/dxdiag-information-pc/
Community ManagerI hope this works. Also would like to add. That when I opened my case months ago. I asked the tech guy if I could do this and he said its not possible. So I appreciate the extra help. Case #249438098
Community ManagerThanks for sending over your DxDiag.
Before trying anything else, could you confirm whether you tried the workaround DigitalWolf333 mentioned? Specifically, launch the game in windowed mode by pressing Alt + Enter before it switches to fullscreen, then keep the game set to Windowed/Borderless. If it loads successfully, you can try Alt + Enter again afterward.
Also, there's another workaround that might help here: Press Windows + R on your keyboard > Type: %localappdata% > Press Enter > Find the skate folder %localappdata%\skate\ > Delete or rename the folder. (Rename the folder if you have saved replays or screenshots).
Please let us know if that helps.
The game wouldn't launch in full-screen. However deleting that folder booted it right up. I appreciate your help immensely. First time I can play in about 6 months
Community ManagerI'm glad that has fixed the problem! Thanks for your patience and cooperation! Have fun! :)
