Ideas

AndreNeatz's avatar
AndreNeatz
New Spectator
1 month ago
Status:
Resolved

I'm experiencing a bug with 2 of the 3 decks

I'm experiencing a bug with 2 of the 3 decks I redeemed from the Pop-Off event. As shown in the screenshots of my inventory, only 1 deck appears. The other 2 are missing. Could you please check this issue?

bug
missing content
pc
steam

4 Comments

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    1 month ago

    Hey AndreNeatz​, 

    One of the items should be a grip tape, the white one with flowers. In your screenshot, it's called "Cor da lixa - Flores pretas e brancas."

    The other deck you mentioned is missing; it could be above the current selection shown in your screenshot, since they're sorted by rarity.

    Please check your inventory again, and if you're unable to find it, please send a screenshot showing all the purple-rarity decks you see. 

  • AndreNeatz's avatar
    AndreNeatz
    New Spectator
    30 days ago

    Hi EA_cuervo​ , I just checked my inventory and the missing decks are there now.
    It seems the issue was fixed after the Pop-Off event ended.
    Thanks for your help!