Missing Skate Insider/Playtest Rewards

I know it was stated to be rolling out in waves but I received a playtest/insider reward but it was only 100 San Van Bucks which is cool but not needed atm as I have my 15,000 in credits from the playtests which again is amazing but I'm sadly missing the board and stickers and I believe a grip tape?

I was told by a chat agent to make a post specifically here so sorry if it seems out of place. Only place I've seen that may be of help. Thank you for your time and effort!

Proof of insider email sign up and also play of playtest and proof of purchase attached below.