Ideas
EA_Groguet
Community Manager
2 months agoHey there,
The team is looking into two main issues right now:
- In the in-game store, some players are purchasing Product Boxes with Rip Chip and are being charged SVB for unwanted items in the background. This is not expected behavior, a fix is coming tomorrow.
- In the skate.Pass, some players are unlocking free or paid track items with Tix and are being charged SVB for unwanted items in the background. This is not expected behavior. We don't have a fix yet but we are working on it.
If you are affected by these, please leave your details in our dedicated Megathread.
MEGA THREAD - Getting Charged SVB for Rip Chip or Tix Items
-Groguet
TommyDragneel
2 months agoNew Observer
EA_Groguet why hasn’t the problem in the original post been recognised?