I bought 13,200 SVB for €74.99 on the website https://store.ea.com/skate/, but I haven't received my 100 skate.points from the loyalty program... can anyone help me? (Two days ago, I bought the Seas...
Ideas
EA_Kent
Community Manager
Community ManagerUpdate: the issue with missing skate.Points from the Loyalty program should now be fixed. Please check to see if the skate.Points are on your account.
Hi all,
We appreciate the heads-up about the missing skate.Points.
I wanted to drop in and let you know that we are currently looking into this. We will follow up here and let you know as soon as we've got more info to share.
Thanks for bearing with us while we're investigating!
Thanks! I confirm (just in case) that this is still not resolved, thank you for investigating, I'm counting on you to fix this <3
- EA_Kent
Hi UULaCrevette,
The issue should be fixed, and you should now see the skate.Points on your account.
When you have the chance can you check and see if you've got them? Please let me know if you see them now.Thank you!
It's perfect, thanks <3
I'd also like to say that I think it's really unfair not to offer skate.points to those who have already bought the Welcome Pack or Welcome Deluxe Pack. We can see that they earn points, but we're penalized for supporting the game and its developers "too early"...
It would be nice if you could take the time to reflect on this and consider it on your end. After all the "bad buzz" related to the game's recent economy, a little generosity towards those who have been generous to you would be a truly kind gesture.
But whatever happens, thank you for solving my problem <3