A starter pack (10TH ANNIVERSARY CHARACTER LIGHTSPEED) for new players was announced the anniversary. I created a new account, but since the announcement I haven’t seen any information about it, nor has the pack appeared for me. Not in Webstore, not on PC and not on mobile.
So, does anyone know if this is a bug — or has someone actually received the pack already?
Someone posted a similar question and it was wrongly turned from new to fixed when it has not been fixed.
Yeah, i also tested it again on a new Account, reached lvl. 10 and there was NO Pop-Up.
Since they haven’t responded about this yet, I assume they are deliberately ignoring it and trying not to address the issue. It’s a shame, because this means a previously announced package for new players is simply being left out. It would have been a great starting point for newcomers if the pack had been available. Hopefully they will consider making it accessible to all new players again, which is what I would like to see. Otherwise, it will be increasingly difficult to attract new people in the long run.
EA QV TeamThis is a known issue
My son’s account just got it when he logged in. He was a level 40. I still haven’t gotten it and I’m at a level 51. We both created our accounts a week ago
If I close the pop up will it come back?
lets hope they'll fix the issue this year
Plz let me know if the pop up comes back after closing it
Did the pop up came back after closing it?
Yeah, i also tested it again on a new Account, reached lvl. 10 and there was NO Pop-Up.
Same issue for account 357837697
