Ideas

DarthVorona's avatar
DarthVorona
New Spectator
2 days ago
Status:
Needs Info

Account bug

Hello!

My problem is, i cannot link my game account to my ea acc (to use the store).

Settings/connect: it shows as connected to EA. If i try to unlink account it throws error code 9 and a restart. Same if i try to import account.

Tried a lot of options, switching wifi to mobile data, sign out of google play and relog, clear cache/storage, etc.

If needed, my ally code: 491-975-667 

Thank you in advance

6 Comments

  • DarthVorona's avatar
    DarthVorona
    New Spectator
    1 day ago

    If it will help me login to the shop then yes.  

  • EA_HighCommand's avatar
    EA_HighCommand
    Icon for EA QV Team rankEA QV Team
    13 hours ago

    Quite the opposite. It appears that you already linked an EA account to your SWGoH account, but it was deleted, making it impossible to unlink it and link another EA account.

  • Oh. Then its my bad.

    I dont remember having another EA account,  but if its possible then pls unlink it.

    Thank you

  • Unfortunately, we don't have the option to unlink a deleted EA account either, sorry.

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