Ideas

Doublan's avatar
Doublan
Seasoned Newcomer
8 months ago
Status:
Resolved

Bought Beskar mando LSB not given to me, via webstore

Hi,

Bought the Beskar mandalorian LSB in the webstore. It said to me that the purchase was registred but would be given to me in 24 hours due to some issue.

Its been more than that and still hasnt recieved the Bundle.

I had mando and razor crest at 7* already, was just to relic my mando.

Also didnt recieve the points of the webstore but the LSB is not appearning in the store anymore and my money in the bank is gone.

My ally code is: 454-263-654

Thank you

 

3 Comments

  • Doublan's avatar
    Doublan
    Seasoned Newcomer
    8 months ago

    72 hours and still no LSB in my account... Money is way gone too

     Need some help :(

  • Status changed:
    New
    to
    Resolved

    Your previous purchase failed, and you were not charged. Try using a different store. If you see the bundle, tap on it to cancel the pending purchase. 

  • Doublan's avatar
    Doublan
    Seasoned Newcomer
    8 months ago

    Thanks for the response, I do not see the bundle either in the website or in the app. Actually, my money from the bank is gone... So maybe it failed in the webstore, but my money is spent... And actually the message said that the purchase was completed but would recieved in 48h.

    The fact that I do not see the bundle in any shop should be proving I am not able to cancel it and the money is gone :(

    Where can I see my complete purchase history? In the webstore is not there.

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