Ideas

Aeromar's avatar
Aeromar
Rising Novice
2 months ago
Status:
Troubleshooting

Constant need to restart client when using Store

Last couple of weeks I have had this reoccurring issue, where any time I want to buy something in the Store, like the daily free Bronzium Data Cards, I get that above message and have to restart the client.
I am playing on the Windows EA client.
Have tried repairing with no luck.
Having to reload the game ALL the time makes me wanna go back to Bluestacks.
Sometimes it happens right after I restarted the client, like from going to eg the webstore too, for 2 restarts back-to-back
It is getting tiring.

4 Comments

  • Hi Aeromar​,

    This appears to be a connection issue. Are you using a WiFi connection by any chance, and if so, try using a wired internet connection.

  • Aeromar's avatar
    Aeromar
    Rising Novice
    2 months ago

    It happens across 2 devices. On my laptop that is mostly connected via wifi, and my stationary connected by wired.
    I have 2 android phones also connected by wifi that has no issues, so it seems to only happen for the PC client.

    On another note, I have also tried running a VPN, and while it does not remove the issue, turning off the VPN after have had it active, seems to grant a grace period where the error dont seem to happen as frequently, just thought Id mention it. 🤔

  • I have the same problem, its been happening for awhile now, since ERA battles been added, was hoping it would of been fixed by now

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