ROTE Causing Unity Crash on PC Client (Windows 11 Pro)
Hello Support Team, I am encountering a fully reproducible crash on the PC client when attempting to access Rise of the Empire (ROTE) in Star Wars: Galaxy of Heroes. Detailed Issue Description: Each time I attempt to open ROTE—either via the main event icon or through the Guild menu—the game does not load the Territory Battle. Instead, a Unity loading window appears displaying: “Heroes - Unity 2022.3.62f2_7670c08855a9” The loading bar begins but does not complete. The application then automatically closes to desktop without any error message. I am not manually closing the program—the crash happens on its own. This issue occurs 100% of the time when accessing ROTE and is fully reproducible. System Information: Platform: Official PC Client Operating System: Windows 11 Pro Player Name: DragonDao Ally Code: 458-258-275 Troubleshooting Performed: Fully uninstalled and reinstalled the PC client multiple times Restarted the system Attempted access through both navigation paths (event icon and Guild menu) Confirmed Windows 11 Pro is fully updated The issue persists after clean reinstalls, which suggests this may not be a standard installation corruption. Request: Could you please: Confirm whether this is a known issue with the PC client? Review my account logs for failed ROTE initialization attempts? Advise if there are specific Unity cache or local data folders that should be manually removed beyond a standard uninstall? This crash is preventing participation in Territory Battles and directly impacting guild progression. Thank you for your assistance. Best regards, DragonDao Ally Code: 458-258-275
Game cannot connect to servers on first launch, works on relaunch
For the first launch on pc startup when I start the game I get a 'Cannot connect to EA servers' and the option to restart or exit. If I click restart, I get a black screen. If I exit, I relaunch the game from the EA app and it starts. It also seems to happen if I wait a few hours and launch it again. Any ideas?Journey Quests - Armor Shred Bug
I am attempting to fulfill the Armor Shred quest. I am using Sabine wren in the Grand Admiral Thrawn event. Each use of Darksaber Strike should be considered an attempt even though the target is KO'd. I'm only getting it 1x, when the target survives. This is making it arduous to through this quest. This is happening on IOS version and PC.The Price of Hope - Tier 1 & Partagaz Event
In the event - I have a level 57 Dedra Meero for the Price of Hope. I have around a level 50 Major Partagaz for Partagaz event. I thought CG made an adjustment so that the additional event units provided would tie their level to the level of the unit in the "Leader" slot. In both cases, these units are not. All the Troopers and Pilots are locked at level 45. In Partagaz events they are stuck at whatever level 5/10/etc. instead of at Partagaz level making it really hard to do well in these events as Partagaz relies on these units to attack.Baylan Skoll Omicron Lead, Some parts are bugged
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