Ideas

Seasoned Traveler

7 months ago

Status:

Troubleshooting

Day 14 of login issues

Day 14 of being unable to advance past the cantina loading screen on my iPhone. Have had zero updates or responses on this issue or a fix.

EA_HighCommand
EA QV Team
7 months ago
Sorry to hear that. Please follow the troubleshooting steps listed here: https://help.ea.com/en/help/mobile/troubleshooting-steps-for-ios-apps/
EA_HighCommand
EA QV Team
7 months ago
Status changed:
New
to
Troubleshooting
joshwakeo
Seasoned Traveler
7 months ago
I was able to regain access on my iPhone this morning after deleting the game, restarting the iPhone and then reinstalling the game. Not sure if this will work for everyone on iOS but it did for me.

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