Ideas

586d7303b50713f0's avatar
586d7303b50713f0
New Spectator
3 days ago
Status:
Not A Bug

Didn't receive crystal reward from Kessel run

I earned enough coaxium in the store to claim the Parsec 4 reward -- 200-1.2k of crystals.  I claimed it in the store, but it never showed up in my game account.  I tried exiting the game and signing in multiple times, but it never appeared (either as an increase in my crystals or as a message in my inbox).

My in-game name is Azirion Sunstar, and my Player ID is:   

MytR8-rCSo-cDTeHb0Jzxw

This happened on Saturday Aug 23.  Is there some way you could restore this reward?

Thanks, love the game and enjoying it a lot.

2 Comments

  • This happens a lot, sorry it happened to you too. I have started to despair that their support are unable to sort anything

  • Status changed:
    New
    to
    Not A Bug

    Contact support and ask for assistance

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