Ideas

elbjk26kptw9's avatar
elbjk26kptw9
New Spectator
7 months ago
Status:
Fixed

Game froze

My game froze up up on the tutorial wanting me to click on collection, I click on collection and it takes me to the next tutorial to click on a ship and nothing. I've cleared my cache and restarted my phone several times and it just keeps getting stuck on that specific tutorial. Btw I'm level 23. Thank you for any help.

ships

3 Comments

  • EA_Gunner's avatar
    EA_Gunner
    Icon for EA QV Team rankEA QV Team
    7 months ago
    Status changed:
    New
    to
    Reviewed

    I assume you need to click on Ahsoka's starfighter? 
    If yes, try to tap the ship under her starfighter. This should solve your tutorial issue.

    If this doesn't work, send me your ally code.

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    7 months ago

    Are you able to test your account on a different device? 
    See if other steps available on our website will help fix this issue: 

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